Performance Monitoring

An unreliable or poorly performing website can damage brand reputation and customer relationships and, for ecommerce sites, can dramatically reduce your visitor numbers, conversions and basket sizes. Site Confidence’s 24x7 website monitoring checks your site at frequent and regular intervals from your customers’ perspective to deliver assurance of its performance. It alerts you to live issues and provides the metrics you need to improve the technical and thus the commercial performance of your website.

The performance of many of today’s websites depends on forces beyond their control. When links to third party content or other critical systems slow down or stop, your sales can suffer. Our IT Service monitoring focuses on the non-customer-facing elements of your website, including: web services and APIs, FTP, email delivery, policing third party SLAs and web farms.

More and more internet usage comes from mobile devices – smart phones and tablets. Whether the customer is browsing for information or actually buying, the user experience is paramount. Site Confidence's monitoring solution gives you the assurance needed that your mobile users are getting the experience they want, whether on a dedicated mobile site, your standard site or apps.