Why monitor site performance for mobile devices?

More and more internet usage is from mobile devices – smart phones and tablets. Whether your customer is browsing for information or actually buying, the user experience is paramount.

Unreliable and slow mobile web - sites with incomplete pages and badly performing user journeys don’t just damage your brand and reputation. They can also directly impact your revenue, as users who are dissatisfied with their online experience quickly swap to a better performing competitor.

How do we do it?

Site Confidence provides independent assurance of how your mobile websites perform from your users’ perspective. We provide you with business critical information about your mobile website’s speed and availability that is delivered to your specific requirements, alerting you to any issues as they happen.

Our sophisticated browser agent can emulate most smart phones and tablets on the market to give an accurate reflection of the performance of your mobile site if you have one, or your normal site on a mobile if you dont. Using Site Confidence’s unique testing methodology, we eliminate the variance caused by different mobile networks and signal strengths to concentrate on the factors you can control by delivering consistent measurements. As with our standard website performance monitoring, we can monitor pages, user journeys, and competitor pages all through the same interface, with the same power and flexibility in reporting and alerting.

Apps too

With mobile, the web is not the full story. Native Apps for Android and iOS are a common delivery method, and these also need monitoring. While much of the performance is client side, without the web service or API delivering content to your app reliably, the app often can’t function. Using a tailored version of our Web Services monitor to emulate the mobile client side connection, we can ensure your JSON or XML webservice is available and performing to requirement.