What we do
We answer questions about online performance, such as:
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How will your site perform under certain circumstances?
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Can you support the number of users you think you can?
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Can users complete key journeys through your site?
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Is your site up and running and working as planned?
It is our job to help you to optimise your service, and deliver the best experience to your customers that you can.
Our two main services, web site monitoring and load testing, have a common approach:
We test...
Whether we are simulating lots of users in a fixed space of time (load testing), or one user 24 hours every day (web site monitoring), our testing methodology is the same.
…from an external perspective…
All of Site Confidence’s testing is conducted outside your firewall. Companies cannot be sure that their web sites are performing properly unless they test them from the same perspective that their users have in a consistent and repeatable way. We simulate those users, giving you an external viewpoint that captures the issues that your users experience.
…any part of your site that is important to you.
We can test any part of your web site that is publicly available and parts that are private if you can provide external access. So our customers tend to focus us on the parts that provide the most business value to them. This often includes complex user journeys through the site. For example, we could search for and purchase goods online, complete a new user registration process, apply for an insurance quote … anything that your users can do, we can test.
We then give you real-time results and alerts about your performance
You need to know about performance issues before your customers do, and you need to understand why they have happened. The alerts sent out by our monitoring service – by SMS, email and various other means to suit your needs – make sure you know as soon as your site hits a problem. Our range of online portals – for monitoring and load testing – give you clear, real-time results that allow you to diagnose causes quickly and do something about them.
Click here for more detail on our methodology for load testing or monitoring services. Or CALL US TODAY on 01306 644938 or use our ENQUIRY FORM to discuss a trial or demo.